Please read these terms and conditions which apply to the provision of my professional services. By booking my services, you are agreeing to the following terms and conditions:
CONTACT BETWEEN SESSIONS
Any contact between sessions will be by telephone, text or email during office hours only (Tuesday-Saturday 09:00-18:00) Any messages received outside of these hours will be dealt with the next working day, when possible.
MEDICAL OR PSYCHOLOGICAL CONDITIONS
Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.
Audio recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.
If you have arranged for a payment plan, you understand your invoices will be sent out as per your agreement. For any cancellation, you are welcome to reschedule your session within the time frame agreed at the point of cancellation. All payments must be made as per the agreement. Please be aware, your sessions will be confirmed once your payment has been made.
1. Where I am compelled by a court of law
2. Where the information is of a nature that confidentiality cannot be maintained, for example:
• The possibility of harm to yourself or others exists
• In cases of fraud or crime
• When minors (under 18 years old) are involved
3. Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.
Who we are and how we process your personal data
CamilleRhodesTherapy complies with the obligations under the General Data Protection Regulation (GDPR) by keeping personal data up to date; by storing (and destroying it) securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes
Individual client data will never be passed to a third party without the express consent of the respective client, always provided that such confidentiality is neither inconsistent with the therapist’s own safety nor that of the client, the client’s family members or other members of the public, nor in contravention of any legal action or legal requirement.
In accordance with my need to maintain the possibility of access to client data as a result of returning clients or those who may wish to lodge a complaint in respect of our professional services to either our professional body or our insurers.
The client has given clear consent for us to process their personal data for a specific purpose. Further, the processing is necessary for both my client’s and my own legitimate interests.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The client has the right to complain to the Independent Commissioner’s Office (ICO) if they think there is a problem with the way we are handling their data see //ico.org.uk/concerns/handling/).
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